As we anticipated in the last post on Talent Representation, the initial phase of the process is the Candidate Experience. This phase is essential since it is where we will show you all the benefits of being part of our teams. In the same way, in this phase you will be able to get to know us better and feel from the beginning accompanied by us in your new professional adventure.
As its name implies, the Candidate Experience is the experience of the candidate who lives in an initial phase. It is defined as the first contact that the candidate has with the company, especially focused on knowing the potential values of the company. For this reason, it is essential that the first impression is a pleasant one for the candidates and that they feel motivated to belong to this new team.
At BETWEEN we know first-hand how important it is to create this closeness with our potential candidates. We want you to get to know us thoroughly and fall in love with what we do, before you decide to join our team. For this reason, we work hard to create accessible communication channels for any profile that wants to know more about us.
For example, our communities in RRSS are always thought to be bidirectional. We like to listen to our candidates and know first-hand their impressions and opinions about who we are and what we do. Our content is directed at them, offering detailed information about what we do and what our services are. At the same time, we publish information that invites dialogue and the possibility of solving any doubts that you may have as a candidate.
Likewise, we seek to create attractive campaigns with a plus for our communities. We offer informative and at the same time dynamic content that is useful for our public and that at the same time we manage to capture the benefits that as a company we offer to all our professionals.
Another example of this candidate experience that we build every day can be seen reflected on our website. We have a question box to resolve any concern and / or request of all the people who contact us through this medium. A specialist team oversees reviewing all these doubts and requests to solve them and create engagement with the candidate so that, hopefully, they become possible candidates for our teams. We are constantly looking for the best professionals, so these channels are of the utmost importance to find the necessary talent.
As soon as a candidate is actively looking for new job opportunities, it is always ideal to make him feel accompanied and with the detailed information he may need. This is where the Candidate Experience plays a very important role. Through the correct channels and dialogue, we must be empathetic and transparent, since it will be in this first contact with the possible candidate that we offer them the first treatment of trust and support to encourage them to enter one of our selection processes. Always under a motto of creating a personalized treatment.
Each profile of our professionals is very different, so we know that the candidate journey must be as personalized as possible for each candidate. We adapt the subsequent selection process to analyze what the candidate feels and thinks in each phase of the recruitment process. But we know that even if this is the case, the previous experience, regarding the first contact and the first impression of each one will be different since not all of us react the same to the same circumstances.
For this reason, we have previously defined the profiles that usually become our candidates. In this way, they help us understand their concerns and desires, to design the appropriate dialogues and campaigns considering all the information they transmit to us. Thus, our scouting team will be able to identify the possible doubts of our candidates and have answers and options for each of them.
It is vital to give the importance that talent deserves, our candidates. It is thanks to them that as a company we can continue to grow and achieve success as a team. They are the ones who will help us evaluate the current experience and who will allow us to improve to always offer the best candidate experience.
The relationship between a candidate and the company should always be a relationship of trust. The company must be completely transparent, always seeking to resolve any doubts the candidate may have. Regardless of joining or not, the candidate must feel attracted satisfied with the experience that the company offered.
At BETWEEN we know that there is nothing more important than our candidates, that is why we always look for the best job opportunities and the most interesting projects for them. Enter and explore all the offers that we have so that you can start your new professional adventure with us.